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Security

Please be assured that all sections of the site that need to be secure are so, and that your data and details are not in anyway vulnerable to external vulnerabilities. We can guarantee the security of the Betfair site and the protection of all customers personal data.

For information about Windows Security Alerts, please click here

Self-exclusion

Allows you to take a break from gambling, blocking access from your entire Betfair account, or from just a specific Betfair product. Self-exclusion is for a minimum of 6 months.

Individuals requiring advise and help for gambling difficulties should make contact with a professional support organisation:

GamCare (www.gamcare.org.uk) is the leading authority providing counselling, advice and practical help in addressing the social impact of gambling in the UK can be reached on: 0845 6000 133

Gambling Therapy www.gamblingtherapy.org) provides support and counselling for anyone adversely affected by gambling.

Gamblers Anonymous (www.gamblersanonymous.org) is a fellowship of men and women who have joined together to do something about their own gambling problem and help other compulsive gamblers do the same.

Session Timer

An on screen message after a pre-set time period to remind you how long has been spent playing, with an option of whether to continue playing or exit.

Settlement

Settlement occurs when a result of an event is known. At this point, Betfair confirm the result and then settle the market accordingly.

Special Bets

A collection of events not defined as sport. Popular markets such as the Academy Awards, Eurovision Song Contest and Big Brother can be found in this section.

SSL

Betfair.com uses a protocol called SSL (Secure Sockets Layer), created for transmitting private documents via the Internet. This encryption technology does not allow others to see your information. Betfair use the very latest secure server tools and equipment to ensure members' details remain completely confidential.

Stewards' enquiry

In certain circumstances, the stewards of a racecourse will investigate an objection or suspected infringement of the Rules of Racing. This may involve the result of a race being amended, and therefore bets are not settled until the outcome of the enquiry is known.